Occupational Licensing and Certification

 

Contact

First Name Last Name

(916) 263-2771

Purpose

The Manufactured Housing Act of 1980 and later amendments provide buyers of manufactured homes and commercial modulars protection by ensuring that license applicants are qualified to transact business by overseeing dealers' and salespersons' business practices, and by correcting unlawful business practices in a fair manner.
The Act restricts persons from participating in manufactured home, mobilehome, or commercial modular manufacturing and sales if they have been convicted of crimes involving moral turpitude; had their occupational licenses previously revoked; submitted a false application; have outstanding civil or criminal judgments rendered against them in connection with manufactured housing activities; and have not met statutory prerequisites for licensing, including preliminary education or experience.

The purpose of the Occupational Licensing (OL) Program is to ensure compliance with the laws and regulations governing licensing, escrows, and sales through required education, investigating complaints and illegal practices, and taking appropriate disciplinary action against those who violate the laws and regulations, including referrals to prosecutorial agencies.

Consumer complaints filed against licensees alleging violations are investigated by OL Field Staff.  In calendar year 2015, over 200 consumer complaints were filed for investigation of HCD licensees or unlicensed activity. When an investigation of a complaint or business audit reveals violations of state laws or regulations governing manufactured housing sales, the Department issues an order to comply (if the situation can be corrected); and/or issues a civil monetary citation to licensees or an unlicensed person acting as a licensee; or files an accusation against the licensee.  The Department's accusations generally ask an Administrative Law Judge to revoke or suspend a license, but often also require licensees to pay restitution to consumers harmed by the licensee's acts and to pay the Department's investigative costs.  In more serious cases, the Department requests the local district attorney to file criminal charges.

The Program consists of five elements:

  1. Mobilehome Ombudsman
  2. Licensing
  3. Preliminary and Continuing Education
  4. Enforcement
  5. Manufactured Home Recovery Fund (MHRF)

Licensing

The Department administers examinations for manufactured home/mobilehome or commercial modular dealer or salesperson licenses at the Department’s headquarters office in Sacramento and at four of the Division’s field offices.  The examinations are multiple choice exams covering requirements of the laws and/or regulations specific to the type of license the applicant is requesting.

Licensing applicants are required to complete and submit Department-approved experience and/or education (PDF).

The Department conducts a review and any necessary investigation of the information provided by the applicant. In the case of a dealer license applicant, a visual inspection of all proposed sales locations is conducted. If all laws and regulations are satisfied, a two-year occupational license is issued to the license applicant.

Preliminary and Continuing Education

Prior to taking the HCD examination for a manufactured home/mobilehome salesperson or dealer license, or prior to license renewal for an existing manufactured home/mobilehome dealer or salesperson, the applicant or licensee must provide evidence of completion of the required preliminary or continuing education courses.  Credits claimed are verified by OL staff to ensure that the required education was obtained by the applicant or licensee. The courses are provided by Preliminary & Continuing Education Course Providers.

Every Preliminary or Continuing Education Course Provider must submit an application to the Department for approval of his/her courses and qualifications.

Preliminary and Continuing Education courses must include curricula providing instruction in laws and regulations governing a variety of manufactured housing topics, including warranties, escrow, purchase documents, advertising, misrepresentations, and registration and titling as prescribed in the Department's regulations.

Occupational Licensing Examination Locations and Fees

The Occupational Licensing Examination Study Guide (PDF) is revised periodically and may be used as a resource in preparing for the Occupational Licensing Examination.  Other helpful documents include:

IMPORTANT NOTE: It is recommended that an appointment be made to take an exam.  Space is limited and appointments take priority over walk-in applicants.

The Dealer Examination fee is $110.00 and the Salesperson Examination fee is $86.00. The Dealer Examination consists of 75 multiple choice questions and applicants are allowed two (2) hours to complete the exam.  The Salesperson Examination consists of 50 multiple choice questions and applicants are allowed one and a half (1.5) hours to complete the exam.  Both examinations require a minimum score of 70 percent to pass.  For a more complete list of fees, download the Occupational Licensing Fees (PDF).

Listed below for your reference are the HCD District Offices:

District Office

Testing Time

Redding
2986 Bechelli Lane
Suite 201
Redding, CA  96002
Telephone: (530) 224-4815 or (530) 224-4816
Street Map*

Testing Time:  Monday – Friday
9 a.m. to 2:30 p.m.
Call for appointment 

Riverside
3737 Main Street
Suite 400
Riverside, CA  92501
Telephone:  (951) 782-4430
Street Map*  
Testing Time:  Monday – Friday
8:30 a.m. to 2:30 p.m.
Call for appointment
Sacramento
2020 West El Camino Avenue
Suite 200
Sacramento, CA  95833
Telephone:  (916) 323-9803
Street Map*
Testing Time:  Monday – Friday
8 a.m. to 2 p.m.
Call for appointment
San Diego
1530 Hilton Head Road
Suite 107
El Cajon, CA  92019
Telephone:  (619) 441-2326
Street Map*
Testing Time:  Monday – Friday
9 a.m. to 2:30 p.m.
Call for appointment
San Luis Obispo
3220 South Higuera Street
Room 103B
San Luis Obispo, CA  93401
Telephone:  (805) 549-3373
Street Map*
Testing Time:  Monday – Friday
9 a.m. to 2:30 p.m.
Call for appointment

Forms for Licensing

All forms can be found on the Occupational License Application Forms page.

Occupational Licensing (OL) Status Query

You may check the status of HCD Occupational Licensees (OL). This on-line status inquiry feature is a service for consumers.  Before accessing the form, you must first agree to use the on-line portal.  The first page, the Requestor Agreement, describes what can be disclosed to the public when checking the status of a manufactured home, multifamily manufactured home, mobilehome, or commercial modular manufacturer, dealer, and salesperson (including 90-Day Certificate Holders).

Out-of-Date Information

The information available in this database is updated once every working day.  If the license information you are searching for is not listed today, please check again soon. Note to licensees: If your license record reflects information which is no longer current, you should notify the OL Program immediately by calling (916) 323-9803 or by e-mailing the OL Program to request forms to update the specific changes to your license.  Staff will not make the changes based on a phone call or e-mail.  Failure to maintain accurate licensee information may result in administrative action and/or penalties.

You should also check with the Bureau of Real Estate (BRE) to determine if an individual or business is licensed by BRE.  BRE licensees can sell manufactured homes and mobilehomes that have previously been sold or placed on a foundation system.  You can check BRE licenses at the BRE license search.

License Application Refusal or Suspension for Failure to Pay State Taxes

The Department of Housing and Community Development’s Occupational Licensing Program (OL) is required to refuse or suspend any new or existing license (includes preliminary education, continuing education approvals) of any licensee or applicant listed by either the Board of Equalization (BOE) or Franchise Tax Board (FTB) on its Top 500 Tax Delinquencies list.  (AB 1424, Perea, Chapter 455, Statutes of 2011)

Once OL staff determines a licensee or applicant is on the Top 500 lists, the person has 90 calendar days to satisfy all obligations with BOE or FTB before a release is granted. For more information you may go to BOE  or FTB   to view and Top 500 tax delinquencies lists, or call BOE at (916) 445-5167, or FTB at (866) 418-3702.

For general information on suspension, go to the FTB’s Suspension Guidelines and the Secretary of State’s Suspension FAQs .

Back to Top