Park owners / operators that have experienced financial hardship as a result of the 2023/2024 winter storms, or other declared state of emergency may be eligible for a permit to operate (PTO) penalty fee waiver. Only PTO penalty fees are eligible, not annual permit to operate fees.
How to Apply
Mobilehome and special occupancy park owners and operators can apply for a PTO penalty fee waiver by submitting a letter or application to the enforcement agency with documentation supporting their inability to pay PTO penalty fees due to an economic hardship caused by the qualifying state or federal emergency.
Visit the Office of the Governor’s Newsroom to determine if there is a qualifying state emergency in your area.
Visit Federal Emergency Management Agency (FEMA) Current Disasters to determine if there is a qualifying federal emergency in your area.
Supporting documentation and letter or application must be submitted within one year of the qualifying state or federal emergency and include:
- Applicant’s name, address, phone number, and email (if applicable).
- A statement explaining how the qualifying state or federal emergency has caused an economic hardship that prevents the applicant from paying the annual PTO fees on time.
- Documentation supporting and confirming the applicant’s statement of economic hardship.
- Supporting documentation may include, but is not limited to:
- Tenant rent logs
- Accounting records of rent not collected during the State of Emergency
Parks Under HCD’s Jurisdiction
For PTO penalty fee waiver requests under HCD’s jurisdiction, letters or applications and supporting documents may be submitted by:
Email: PTOPenaltyWaiver@hcd.ca.gov
- Include subject line: Penalty Fee Waiver Request
Mail:
Penalty Fee Waiver Request
Mobilehome and Special Occupancy Parks Programs
P.O. Box 278180
Sacramento, CA 95827-8180
Please note: Electronic requests may be processed faster than requests submitted by mail.
Parks Under Local Enforcement Agency’s Jurisdiction
For PTO penalty fee waiver requests for mobilehome or special occupancy parks under a local enforcement agency’s jurisdiction, please contact the local entity. Contact information for local enforcement agencies can be found using HCD’s online services park search.